





Use a simple rubric: impact on activation or retention, effort in hours, and confidence from data. Score requests against this matrix. If two items tie, choose the one that deletes code or support steps. Removing complexity earns future speed, multiplies reliability, and protects you from burning out under tasks that do not move core outcomes.
List repetitive chores you perform weekly: onboarding emails, billing reminders, data cleanup, and status updates. Automate them with clear safeguards and notifications. Document each rule in a living page. As operations stabilize, decide what deserves custom code or a specialist. Until then, your invisible robot helpers make the business feel surprisingly bigger and calmer.
Handpick five engaged users and create a private channel or monthly call. Share upcoming changes, ask for raw reactions, and offer early access. These relationships deepen loyalty and surface insights before you learn them the hard way. Encourage replies, invite suggestions, and welcome small commitments that shape a product built alongside real people.